Selling the importance of a Patch Management Service

    Let’s not try to pretend that patch management is an exciting subject. It’s not. Convincing clients of its importance can, however, be tricky. Non-technical people have no interest whatsoever in a newly discovered “buffer overrun vulnerability.” To them, this just sounds like technical mumbo-jumbo. While users may sometimes notice updates being installed, they…

LOGICnow buys Mac MSP platform

LOGICnow have recently announced the acquisition of Mac-MSP, a leading provider of Managed Services tools for Apple Mac devices. With the incorporation of the Mac-MSP features and functionality into the RemoteManagement platform, LOGICnow are continuing their dedication to their partners by allowing them to provide the most comprehensive set of services to their clients. If…

Keep your IT resolutions with MAXfocus RemoteManagement

For individuals, most New Year’s resolutions can slip; but for businesses, resolutions need to stick. Crucially the IT goals you set at the beginning of the year can make or break business performance for the coming months. No matter what your goals for 2016 are, MAX Remote Management can help: Reduce Your Overhead: Manage everything…

Take Control with MAXfocus

Would you like to get your hands on a widely-respected, but expensive, remote control solution for just 50 cents a month? Do you require Remote Access for customers using Mac OSX? An essential tool for any Managed Service Provider offering RMM services is a powerful Remote Access solution, and the undoubted king of Remote Access…

Field guide to Offsite DR

A slight confession – I used to be guilty of the following mindset occasionally during my consultancy days. As tech soldiers we typically think we are experts with all we touch, with instant answers from Google when the mythical IT nightmare comes stomping. We are the super soldiers of everything technical, and the knight in shining…

Vendor Watch – Make it hard to penetrate all the layers

In all likelihood you have had customers who have been victims of a malicious piece of malware or had valuable data stolen through a well-orchestrated hack. Many organisations that suffer these and other attacks fail to take the proper precautions to prevent themselves from becoming victims. What are these precautions? Glad you asked: Patching –…