|Soft Solutions Announcement
Update: Date has been extended from the 15th September 2018 until the 7th October 2018.
Your urgent attention is needed for any of your customers that are currently running a version of 3CX IP PBX prior to 15.5 SP6. Due to a recent change by Google with their SSL Certificates, older versions of 3CX (prior to 15.5 SP6) will be unable to activate from the 7th October 2018.
For your Subscription Customers you just need to ensure they are running 15.5 SP6 – for your Perpetual Customers 3CX have put maintenance on all affected accounts until 31st October 2018 so that customers can upgrade FREE of charge. However, the change needs to be made as soon as possible prior to 7th October 2018 – if the 3CX IP PBX dials the activation server (in version 14 this is weekly, for version 12/12.5 when changes are made) after this time the account will be transferred to a free subscription of Standard making the upgrade more difficult.
Below is a message that has been sent to all 3CX Reseller partners directly by 3CX where their customers are affected – end customers have also received a notification from 3CX. The key message is to act now to upgrade your clients before the SSL Certificate change occurs on October 7th.
Apologies for the short notice, but 3CX have only just shared this news with us
One or more of your customers appears to be running an outdated version of 3CX. We have released a number of new features and security updates since then and it is imperative that these customers are moved to the latest version, v15.5. 3CX license reactivation will fail!
YOU MUST UPGRADE ASAP!
Upgrade Now – Use our special FREE upgrade and FREE maintenance offer
If you don’t have time to do this, depending on the license size, we can perform the conversion for you. Please let us know by replying to this email in order to discuss!
A few reasons to upgrade:
Feel free to reply to this email and one of our customer service representatives will be in touch.
If you need some assistance to get these upgrades performed within the available timeframe, Soft Solutions have chargeable resources available to assist, either on-site or by remote connection – contact Matt to discuss.