|What people expect from business phone systems has changed. People aren’t looking for just a cost effective solution to use on premise, but want the capability of hooking into their phone system from anywhere. Not only that – they also want to allow customers to contact them online.
3CX has been a leader in shaping this change and now goes a big step further with the release of 3CX Phone System 12.5.
Leveraging WebRTC click to call capability with Mozilla’s Firefox and Google Chrome, users can click on an embedded link to connect to a customer’s 3CX phone system with no application software needing to be installed on the customers PC. Not only that, the call can be elevated to use screen sharing capability so the operator can offer assistance online.
You can also provide each extension with a WebRTC link, enabling calls back to user’s extensions in the phone system over the internet at zero cost.
3CX also offer free softphones for Windows, Mac, iPhone and Android to allow you to access your phone system from anywhere. These features combined with what 3CX already delivers makes the solution compelling for any business looking to transform their communications capability.
Want to know more about 3CX?
You can also join the 3CX Partner Program, giving you resources to install 3CX internally and to test out the features. For details to join the program, please e-mail: voip.
Soft Solutions Sales